Casa Nexo

Frequently asked questions

What does the platform actually manage?

The whole community: households, units, and vehicles; RFID, plate, and face access at the gate, including when the internet is down; a live gatehouse console; amenity reservations and meetings; dues through hosted checkout; announcements and messaging; the community bylaws; watchman rotations; cameras; a site plan; and reports.

Who uses it day to day?

Residents use the website to register cars, invite visitors, book amenities, answer meeting invitations, and pay dues. Watchmen work a live gate console. Community admins manage the property, and the platform operator provisions communities, devices, and companies.

Does the gate work without internet?

Yes. The on-site edge agent decides from a signed snapshot and queues events, syncing when connectivity returns.

Do you ever hard-deny exit?

No. Soft deny opens the gate and raises an alert. We never claim hard physical exit deny.

An unhandled error has occurred. Reload 🗙